OptiComm Fibre12 - Unlimited
- Includes home phone service with PAYG calls
- Modem: $0 upfront + $20 delivery
- Cost of 1GB of data within Australia (included in plan): $0
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Plan Details
Service Description
Exetel’s OptiComm Fibre Broadband Service delivers high-speed broadband internet over the OptiComm Fibre Optic Infrastructure to the Network Boundary Point at your premises.
Exetel OptiComm Fibre Broadband services are supplied as pure stand-alone broadband service including a free VoIP Direct in Dial Number (DID) so you can either port your current home phone number to Exetel or they can assign you a new one if required. Call charges apply.
Equipment Requirement
This plan requires you to have a compatible modem/router. To ensure the optimum performance of, and levels of support for your service, Exetel strongly recommends the use of an Exetel supplied and approved modem. If you choose to BYO modem, it is your responsibility to ensure that your modem is compatible with the service.
Phone Service
This plan includes pay as you calls over VoIP. Pay-As-You-Go Call charges:
- Untimed Local & National Calls: 10c/call
- Untimed 13/1300 Calls: 25c/call
- Calls to Australian mobiles: 20c/min
- Free Calls: Exetel to Exetel
Other Features
- Exetel Members Facilities: You will be provided with a secure Members portal where you can view your daily data and call usage for your Exetel services. You will also be able to track all your Exetel invoices, make changes to your existing service and buy new services from the Exetel Member Login Page.
- Plan Change: Changing plan is free. You can switch between Exetel nbn plans, no more than once each month, without being charged an Early Termination Fee.
- Flexible contracts: Exetel internet contracts are Monthly or 12 Month.
Optional Extras
- Unlimited Home Phone: Add unlimited local, national, Australian mobile calls and more for $10/month.
Service Availability
Available subject to qualification on Exetel's website.
Exetel Fibre Broadband may not be available in all areas or premises. There may be technical or commercial reasons that affect their ability to connect a service at your address. Please visit the Exetel website to check your service availability.
The speed tier for your service is the theoretical maximum speed of the access line connecting your premises to Exetel's partner network. The actual speeds you experience, particularly during busy periods, may be limited by demand in other parts of the network and will typically be much slower. For more information, see about fibre speeds.
Free Activation: Where advertised as free, the Exetel broadband plan activation fee only is free. Depending on the service ordered, there may be additional up-front charges which are not free. These charges include, but are not limited to, charges such as Phone Line Activation Fee or Copper Line Installation Charges, Lead-in or Additional Cabling, Additional Line Fee, Equipment Charges such as Modems, Routers or Splitters, Missed Appointment Fees or any complex on site work required to provide a functional broadband service. Charges are dependent on the type of work that needs to be done and will be decided by Exetel's network supplier and passed on to you at cost price (plus GST).
Full Cost Breakdown
| Description | Upfront | Monthly | |
|---|---|---|---|
| Plan | Exetel OptiComm Fibre12 - Unlimited | - | $59.99 |
| Phone Bundle | Includes home phone service with PAYG calls | - | - |
| Modem | ZTE ZXHN H268A Modem: $0 upfront + $20 delivery | $20.00 | - |
| Fees | Free Activation on 12 month contract (additional charges may apply depending on the service) | - | - |
| Total | $20.00 | $59.99 | |
| Min. total cost $739.88 over 12 months | |||
Modem/Router Options
More About Exetel
Exetel calls itself Australia's largest independent internet service provider. A family business, it was founded over 15 years ago and today is one of the most popular internet service providers on WhistleOut.
Exetel plans are super-flexible with contract as well as no-contract options and a range of data choices. The Exetel internet service regularly appears on Netflix Australia's leaderboard for the fastest prime time streaming performance.
Exetel quick facts
- Exetel NBN plans all have unlimited data
- Exetel NBN plans are all contract free, and come with a free modem. However, if you leave within your first six months, you'll be charged a $79 fee
- Home wireless plans are an option for any household for whom a fixed line connection is not available or not appropriate.
- NBN Fixed Wireless plans are available for an extra $10 per month.
- Exetel offers NBN plan for small business with a dedicated account manager included.
Exetel NBN plans
Most popular Exetel NBN plans
Exetel NBN plans are about choice and great value. In terms of your speed, your choices are:
- Standard (NBN 25)
- Standard Plus (NBN 50)
- Premium (NBN 100)
A Standard Plus speed plan should provide enough bandwidth to support a family of four mid to heavy internet users. A Premium speed plan is best suited to families of four or more or anyone who regularly downloads or uploads large files.
Exetel NBN plans are contract-free and can be bundled with a modem for no extra cost. However, if you leave within your first six months, you'll be charged a $79 modem fee.
If you need a home phone, all Exetel plans come with pay-as-you-go (PAYG) calls to local, national and Australian mobile numbers. Or you can add a $10 call pack which comes with unlimited calls to local, national and Australian mobile numbers plus unlimited international calls to the UK, New Zealand, USA, Germany, Hong Kong, Japan, France, Canada, China and Singapore.
Exetel news, deals and more
We check NBN plans of 34 at least twice a week for any changes to pricing, speed, terms and more, and we use this information to choose our monthly editor's pick for best NBN plan and for our guide to the NBN providers with the fastest evening speeds. Exetel plans frequently feature in both guides. Check out these plus our comprehensive review of Exetel internet services below.
- Exetel internet plans review
- Editor's Pick: Best NBN plans
- Which NBN providers have the fastest evening speeds?
Exetel home wireless
Home wireless broadband is a relatively new option for home internet on the Australian market, but it's popularity is growing fast. Home wireless is internet delivered over the same networks used by your smartphone. And it's a great option if your home doesn't have a fixed line connection or if your fixed line connection doesn't perform as well as you would like it to. It can also be handy if you move around a lot and want an internet connection you can take with you.
Exetel's home wireless plans deliver internet over the Optus 4G network. The plans come with 250GB of data included and download speeds of up to 12Mbps, which is equivalent to the slowest NBN speed tier.
You can pick from a 12-month contract or a contract-free plan. If you opt for a 12-month contract, you'll get the modem at half-price.
Read next: Home wireless: Is it right for you?
Exetel fibre to the basement
If you live in an apartment building, it's possible that you can sign up for one of Exetel's fibre plans. These plans give you access to fibre networks that have been installed by private companies in certain apartment buildings in some areas of Australia. These private networks are actually separate to the NBN and can be used as an NBN alternative.
Exetel even offers some of the same speed tiers as the NBN on fibre. You can choose from:
- Fibre 12 (equivalent to NBN 12)
- Fibre 25 (equivalent to NBN 25)
- Fibre 100 (similar to NBN 100)
All Exetel fibre plans have unlimited data.
Contact Exetel
| @exetel | |
| https://www.facebook.com/Exetel/ | |
| Phone |
Sales or Service
13 39 38
|
| Website | https://www.exetel.com.au/ |
| Contact Page | https://www.exetel.com.au/contactus |
| Apps | iPhone, Android |
Questions we're asked about Exetel
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